Support services

You can find information about products, guarantees, prices and other questions related to the online store in the FAQ section below. Didn't find an answer to your question?
Contact us and we will be happy to help.

Frequently asked

How much does Shopify cost?

Shopify offers various monthly subscriptions, of which the most popular Basic contract costs 32€/month with monthly billing and 24€/month with annual billing. Read more

How long does it take to create an online store?

The time it takes to create an online store is affected by the size of the online store, its features and the number of current orders. We typically complete the Starter package online store in about a week.

Why set up an online store?

Setting up an online store enables cost-effective sales and reaching customers around the world.

How to set up an online store?

The steps related to setting up an online store are summarized

  • domain name acquisition
  • choosing an online store platform
  • creating store content
  • adding products and product groups to the shop
  • modifying the appearance of the online store
  • adding payment and transport services
  • creating a privacy statement and terms of service
  • You can also order an online store from us, in which case you don't have to do anything.

Go to products

What if I want to stop running my online store?

You can terminate the Shopify online store if you wish without a compelling reason or separate additional costs. Make sure all outstanding charges are paid. If you have no outstanding charges from your account, you will not be sent an invoice after you have turned off your store.

More information

Can the online store be paused if necessary?

Yes. You can pause your store or make it inactive. By pausing the store, you can temporarily stop selling and pay a lower order fee without deactivating your account.

More information

Can I make additions to the existing online store later?

Modifying the online store is possible, even if you have already taken the platform to your own use. For example, we can modify the theme and layout, add products and collections, and add Shopify apps.
You can get more information about the products here

What is WordPress?

WordPress is an open-source platform that offers its users a wide range of themes and plugins. With these, it is possible to build visually appealing and practical websites for both businesses and personal blogs.

How much does WordPress cost?

Although setting up a WordPress site is almost free, there are small annual maintenance costs involved. The annual price for a domain name, or web address, typically ranges from 5 to 20 euros. The monthly fees for web hosting services are in the same price range. Therefore, the annual costs for a self-maintained WordPress site start at around 50 euros.

Satisfaction guarantee

If you are not satisfied with the functionality of the online store during the first three months, you will get your money back.

Conditions for refunds